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Langrug Archives - SASDI Alliance

Dream Deferred? Broken trust and the upgrading of Langrug informal settlement

By News, Publications, Resources, SDI No Comments

By Kwanda Lande (on behalf of CORC)

This year marks the 20th anniversary of the White Paper on Local Government. The theme of SoLG 2018, the state of local government – dream deferred?, highlights this critical juncture in the local governance arena. It foregrounds the fact that although achievements have been made in terms of local government service delivery and governance, significant work is still required to ensure that the constitutional objectives of local government are fully attained. As a member of the Good Governance Learning Network (GGLN), we have joined fellow civil society organisations in reflecting on the work that has been done to date. 

CORC’s contribution (on behalf of the SA Alliance) investigates dynamics that have contributed to the destruction and disruption of WaSH facilities in Langrug informal settlement. While our contribution recognises the inherent presence of conflict and contestation in collaborative upgrading processes, it also seeks to uncover ‘the generative potential of contestation’ through which new options and alternatives can arise. In this sense, this contribution is a case specific retrospective that may also have relevance for relationship building between informal settlement communities, local governments and support organisations elsewhere.

The GGLN is an initiative that brings together civil society organisations working in the field of local governance. Once a year the network produces the The State of Local Governance Publication which presents a civil society based assessment of the key challenges, debates and areas of progress with regard to governance and development at the local level in South Africa.

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From Nairobi to Cape Town: Learning about Upgrading and Partnerships with Local Government

By CORC, FEDUP, ISN, Learning Exchanges, SDI No Comments

By Yolande Hendler (on behalf of CORC)

From Ghetto informal settlement in Nairobi, the Kenyan SDI Alliance together with an official from the nearby Kiambu County Government visited the South African SDI Alliance on a learning exchange in Cape Town from 22 – 25 February 2016. Community leaders and an official from Ekurhuleni Municipality, near Johannesburg, also joined the group.

The purpose of the exchange was to share experiences regarding informal settlement upgrading, partnership formation between community movements and local governments, project planning, preparation and mobilisation processes. Kenya’s Federation, Muungano wa Wanavijiji has been supporting Ghetto community in obtaining tenure security and identifying housing beneficiaries. Currently the settlement is set for the final phase in a government-upgrading project that requires re-planning its public spaces and houses, a familiar process that the South African Federation of the Urban Poor (FEDUP) and Informal Settlement Network (ISN) call “reblocking”.

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Priscilla, community leader in Sheffield Road speaks about reblocking

With introductions and an overview of the SA SDI Alliance on the first day, the visitors shared their key learning interests as relating to

  • Partnership Formation between communities themselves and between communities and local governments
  • Upgrading Processes – how communities organise themselves during upgrading, how technicalities in construction and implementation are dealt with, the role of project funding and community saving

Savings and Income Generation

With savings as the core practice of the SDI network, the afternoon visit took place at a FEDUP savings and income generation group in Samora Machel, Philippi. The group explained how its FEDUP membership enabled individuals to access small loans from the Federation Income Generation Program (FIGP). With a particular set of criteria for loan access, repayments and additional loan cycles, the group had established a number of small businesses such as beading, second hand clothing, fried chicken or locally tailored clothing.

The meeting sparked an animated discussion on how savers could maintain their momentum and interest in savings, especially after receiving a house or an informal settlement upgrade upgrading can be seen as fulfilling the “immediate savings purpose”. A loan group member explained that she viewed saving as valuable backup to draw on when problems arose. In Kenya, members became tired of “saving for nothing” – they therefore began using their savings in smaller projects while waiting for larger projects to occur. The Kenyan visitors further noted the value building trust between members through administering loans to small groups of five savers.

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Mary Wambui (Kenya SDI Alliance) and John Mulia (Kenya Official) look at FEDUP savings book

FEDUP Income Generation businesses in Samora Machel

FEDUP Income Generation businesses in Samora Machel

Reblocking in the City of Cape Town

Over the next two days the group traced re-blocking projects and informal settlement upgrading projects in the municipalities of Cape Town and Stellenbosch.

In Cape Town the SA SDI Alliance used its first re-blocking projects in Joe Slovo and Sheffield Road settlements to build a partnership with the City of Cape Town to jointly pursue future upgrading and reblocking projects. As a result the City adopted reblocking as a policy, an indicator of increased intent to engage with community-led processes. In Sheffield Road the group saw how reblocking establishes access routes, courtyards, increased space for communal water and sanitation installation as well as safer public open spaces. Since reblocking, the community has successfully negotiated for electricity installation.

Courtyard in Sheffield Road after reblocking

Courtyard in Sheffield Road after reblocking

In Sheffield Road: Rashid and Samuel (Kenyan Federation) in discussion with Lulama (ISN leader for Philippi region)

In Sheffield Road: Rashid and Samuel (Kenyan Federation) in discussion with Lulama (ISN leader for Philippi region)

Mtshini Wam was the first settlement that was reblocked in partnership with the City of Cape Town in 2013. While walking through the settlement the group noticed the improved differences between the projects: the layout of Mtshini Wam enabled 2 households to share water and sanitation facilities. Noticeably, a number of residents had self-built a second storey on to their structure after having participated in a community design process for double storey units as further development after upgrading. Through persistent negotiations after reblocking, the community received municipal electricity and ground levelling to mitigate flooding. ISN National Coordinator, Mzwanele Zulu, explained that such incremental upgrading contributed to incremental tenure security.

Double storey structures in Mtshini Wam

Double storey structures in Mtshini Wam

In Flamingo Crescent, the most recently upgraded settlement (2014), community leader Maria Matthews introduced the group to the settlement’s reblocking experience: engaging fellow community members to save, planning meetings with the City and community participation during reconstruction. Due to its enumeration figures and the reblocked layout, the community succeeded in negotiating for individual service installation and electricity per re-blocked household (1:1 services). Flamingo’s site was levelled with all access roads paved and named before erecting the reblocked structures. The visitors saw that for the SA Alliance, upgrading / reblocking is a cumulative experience, with consistent improvements in new projects based on past project learning.

“Reblocking made a big difference, but upgrading is far from over,” Maria Matthews explained. “We have many social and health problems remaining here.”

(Maria Matthews, Flamingo Crescent Community Leader)

Arrival in Flamingo Crescent

Arrival in Flamingo Crescent

After reblocking in Flamingo. 1:1 Services per household.

After reblocking in Flamingo. 1:1 Services per household.

Upgrading in Stellenbosch Municipality

In Langrug the group encountered an example of partial reblocking in a settlement about ten times the population size of those in Cape Town, with about 4000 residents. Community leader, Trevor Masiy, traced the settlement’s partnership with the SA SDI Alliance and the joint partnership agreement with Stellenbosch Municipality, which informed the settlement’s upgrading initiatives in drainage and storm water projects and two Water, Sanitation and Hygiene Facilities. Trevor also highlighted the challenges experienced by disrepair of past upgrading projects. He therefore emphasised the value of community involvement not only in project planning and implementation but also in maintenance.

Walking through partially reblocked section of Langrug.

Walking through partially reblocked section of Langrug.

View on to Langrug

View on to Langrug

Water and Sanitation Facility in Zwelitsha section, Langrug

Water and Sanitation Facility in Zwelitsha section, Langrug

Partnership Meetings

Two separate partnership meetings with Stellenbosch Municipality and the City of Cape Town allowed the visitors and two visiting officials an insight into the practical workings of partnership building and project negotiations. The partnership meetings in Cape Town and Stellenbosch focussed on updating all gathered on current project progress and discussions on renewing and continuing the partnership relationships. Discussion highlights included:

Cape Town

  • Alliance emphasises that its partnership focus with the City is not only reblocking but also informal settlement and area-wide upgrading

Stellenbosch

  • The muincipality explained that reblocking is not just about structure upgrades but about enabling basic service provision
  • The municipality spoke about its partnership with Langrug and SA Alliance as fluid, moving towards different ways and means of reaching a common goal
Partnership Meeting with Stellenbosch Municipality in Franschoek

Partnership Meeting with Stellenbosch Municipality in Franschoek

Alliance begins Cape Town partnership meeting in song in Bosasa Community Hall, Mfuleni

Alliance begins Cape Town partnership meeting in song in Bosasa Community Hall, Mfuleni

Reflections and Learnings

On Upgrading:

  • “We have been focussing on permanent houses. This can become strenuous for communities because it demands resources and scaling up. But our thinking has changed when we saw how reblocking has attracted government attention. (Rashid Muka, Kenyan Federation Leader)
  • “In Kenya we always thought that upgrading means erecting permanent structures. I am learning about incremental upgrading – something I’d like to take home” (John Mulia, Kiambu County Government, Kenya)
  • “The value of an incremental approach is that you don’t start with the end product (a house) and impose it on a community. Upgrading is not only housing. You can be in a temporary shack and as long as you have opened up spaces to basic services, then that is upgrading.” (Mary Wambui, Kenyan SDI Alliance )

On Building Parternerships

  • “What is key in achieving a relationship with a municipality? Involving the community, drafting good plans and implementing precedent setting projects that can influence policy, especially if there is no policy yet” (Sizwe Mxobo, CORC Technical Support)
  • Strong social movements that know what they want are important in building partnerships. They can remind municipalities about their commitments” (Nkokheli Ncambele, ISN Coordinator Western Cape)
  • “We want to pull stakeholders together and understand how to journey together. We want to be able to say this exchange gave birth to some of the lessons we learnt. What has come out clearly is the value of learning by doing.” (Rashid Muka, Kenyan Federation Leader)
Group gathers in a courtyard in Sheffield Road

Group gathers in a courtyard in Sheffield Road

On Community-Led Engagement

  • In this exchange I understood a lot about talking with communities. Government needs to understand the value of partners coming on board. The government of Kenya has made many plans but the community needs to point out what they want and need, not us the government. A project becomes sustainable when it is community driven.” (John Mulia, Kiambu County Government, Kenya)

Growing Partnerships with Local Government: Bulawayo visits Cape Town Learning Centre

By CORC, FEDUP, ISN, SDI No Comments

By Andiswa Meke (on behalf of CORC)

Recently, the Zimbabwe SDI Alliance spent four days on a learning exchange to the South African SDI Alliance in Cape Town (14-17 September). In the SDI network, Cape Town is one of four global learning centres for urban poor communities due to the capacity of FEDUP and ISN to operate at city scale and demonstrate productive partnerships with government. The team from Bulawayo included community, city and university representatives (from the National University of Science & Technology (NUST)) who are exploring the possibility of building a partnership between the Zimbabwean urban poor Federation and the City of Bulawayo. The Alliance introduced the group to a variety of its activities, foregrounding the value and approach of partnerships that place poor people at the centre of their own development.

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Introduction to policy Questions

After a warm welcoming of the group by FEDUP members on the first day, the first presentation started by the Informal settlement Network (ISN) with the context of the SA SDI alliance and the work of Informal Settlement Network (ISN) from 2009 until 2015. The presentation showed delegates the work of ISN in In-situ upgrading, water and sanitation, area-wide upgrading, multipurpose centres and other activities that they have done so far. After the presentation the delegates from Zimbabwe were given an opportunity to ask questions:

“At what stage does the city get involved in re-blocking? What is the planning process and who does it? What is the participation between communities and the city?”

(George Masimbanyana, support NGO to Zimbabwe Federation of the Homeless and Poor)

After clarification by members of ISN and support NGO, Community Organisation Resource Centre (CORC) the Zimbabweans had an understanding of the particulars of re-blocking (including its adoption as policy by the City of Cape Town in 2012) and indicated they would consider adopting it as a process that they can also try. The Bulawayo group then gave a presentation about the work they have done to date. The presentation gave an insight into the Zimbabwean Federation’s total savings, income and expenditures, total number of houses they have built and what their projects look like. The Zimbabwean Federation has also signed two Memoranda of Understanding (MoUs) with the City of Bulawayo. The group expressed the challenge of a lack of implementation and practical partnership, despite the presence of a formal agreement. The next days allowed the visitors to explore this topic further. They experienced how FEDUP and ISN formed practical partnerships and implemented projects with two municipalities.

Partnership around Upgrading: Stellenbosch Municipality

On day two, the group travelled to Langrug informal settlement near Franschoek to meet with the local Municipality of Stellenbosch. Langrug community leader and regional ISN coordinator, Trevor Masiy shared the successes and challenges the community faced with regards to being recognized as an informal settlement in that area. Lester van Schalkwyk, a municipality official, spoke of the difficulty the Municipality experienced in engaging with informal settlement communities. This is when officials realized the value of social and technical intermediaries like ISN & CORC to support and speed-up implementation of community – government partnerships. In Langrug this partnership translated into the first ever MoU between a local government and community, which enabled direct access to municipal funds for upgrading and implementation of re-blocking, drainage and a water & sanitation facility.

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Municipality  official sharing challenges they encountered  with Langrug Informal settlement

Partnerships around Upgrading: City of Cape Town

The third day was an upgrading site visit to Flamingo Heights in Lansdowne, Cape Town, a settlement that was recently re-blocked through a partnership between the community, SA SDI Alliance, City of Cape Town, and other actors such as the Cape Peninsula University of Technology (CPUT). Maria Matthews, community leader in Flamingo welcomed the guests and gave a brief history about the settlement and how they partnered with the city of Cape Town and the Alliance. She also gave insight about the challenges that they faced before upgrading where she noted that the community faced a high rate of crime because of the densification of their structures before re-blocking. She also cited that through the project the community managed to minimise the crime and now are safe. During an opportunity to ask questions, a Bulawayo official asked who owned the land that is now Flamingo Heights. ISN facilitator, Melanie Manuel, explained that the land belonged to an industrial company whom the City of Cape Town bought the land from. Maria Matthews, concluded,

“[Community] savings [contributions] are the core reason why we are here [in an upgraded settlement] today. We took the little we had and placed towards better living conditions.”

Community Savings as Negotiation Tool

The group then commenced to the FEDUP linked income generation group in Samora Machel. The visitors were welcomed with great hospitality and were given an overview of FEDUP`s income generation program. The visit highlighted the connection between regular saving and the ability to repay loans. This in turn enables access to further loan installments to expand a small business. In this sense, the power of individual and community saving became evident. In response to a question by the NUST representative on failed loan repayments, the loan facilitator explained:

“Saving group members are not given money that they don’t have in their savings balance, so if they fail to pay back the loan the money it is then subtracted from their saving balance.”

community leader sharing Flamingo Heights History

community leader sharing Flamingo Heights History

Area-Wide Upgrading as a result of negotiation

At UT Gardens settlement in Khayelitsha, the community came all out to support their leadership committee to welcome the visitors from Bulawayo. The Alliance shared the challenges and breakthroughs around upgrading the nearby wetland as a communal space. After giving a project overview, ISN & CORC members explained how they convinced the City to give them approval to use the land. A community leader, Thamara Hela, gave an overview of the recreational activities they envision for the upgraded wetland-park: a football ground, a gym facility and a park for the children to play where they could be safe. Read more here.

Meeting the Partners: City of Cape Town & Cape Peninsula University of Technology

Having visited a number of upgrading projects in Cape Town, the visitors met with the City of Cape Town to gain more insight into the process of partnership formation from a City perspective. The city explained how their department fits in the broader Human Settlements Sector, shared an overview of their partnership with the SA SDI Alliance, their role as service provider for ground works, engineering, topographical surveys and the Alliance’s role as technical and social support facilitator. The City shared the importance of an inter-departmental approach, which increases effective communication between various actors involved in ISU: the departments of solid waste, human settlements, water & sanitation. There was also an opportunity to observe direct engagement between communities and officials. Masilunge informal settlement leader, Lindiwe Ralarala presented the current ISU project process in her settlement, in particular the challenges of flooding, water & sanitation that the community would like to see the City address.

During lunch time the exchange moved to the architecture building at CPUT, where the group was briefed about the partnership the Alliance has with the university. It enables students to engage with the reality of planning with ‘informality’, and results in alternative practice and conceptual approaches in town planning and architecture. The lecturers explained how they want to see town-planning link with urbanization:

“Urbanization is not about building houses, it’s about human beings. We want our students to understand that they are not just planning houses but planning better living condition for the people who they work with.”

Through project modules or internships with the SA SDI Alliance students support the alliance with their technical skills in town planning or architecture. The meeting showed the visitors that strong partnerships with multiple actors can achieve more. Read more about academic partnerships here.

City of Cape Town partnership meeting

City of Cape Town partnership meeting

Ideas for Partnership Formation in Bulawayo

The exchange concluded on a high note. The support between community members from Bulawayo and Cape Town was clearly evident in their common desire to see a practical and community centered-partnership emerge in Bulawayo. As the details need to be fleshed out and implemented in Bulawayo, the South African and Zimbabwe SDI Alliance leaders will keep supporting and holding each other accountable on the path of establishing inclusive partnerships that are key to community-centered solutions. We conclude by sharing reflection points of exchange participants:

 City Reponses

  • There is great value of strategic community organisation: “We need partnerships to really engage & resolve community problems in a manner that satisfies the community adequately. “ (Bulawayo City Official)
  • Value of Reblocking & Forward Planning: “the way to tackle the problem of regrouping people is beautiful: the communities are involved and they have a say in the way forward” (Bulawayo City Official)

Zimbabwe Federation Responses

  • Community Data Collection: “I realise we need to review our settlement profiles & use our data in a useful [strategic] way.”
  • Implement MoUs: “This exchange provided us with a way to figure out how to operationalize the MoU’s”
  • Joint funding for ISU: “We need to sit with the City and establish how we can use reblocking to deal with the issues in our country. Joint funding for ISU provides huge opportunities for countries like ours which are economically challenged”
  • Accountability: “ Let’s keep each other accountable on our progress with reports, and share our knowledge and skills”

 SA SDI Alliance Responses:

  • Learning Centre: We find that as a learning centre we end up learning from you too”
  • Exchanges as Mobilisation: Exchanges are a mobilizing tool: wherever we take visitors, we gain trust from the communities. While the visitors learn, our communities learn as well.”

Group photo during the exchange

CORC planner honoured with SAPI Young Planner Award

By CORC, News No Comments
On site in Flamingo Crescent Informal Settlement

On site in Flamingo Crescent Informal Settlement

Sizwe Mxobo, a planner at the Community Organisation Resource Centre (CORC) received  the South African Planning Institute’s (SAPI) Young Planner Award in October 2014. In speaking about his work as a planner with community movements affiliated to the SA SDI Alliance, Sizwe explains,

“An important aspect for me is exploring what public participation means in planning and informal settlement upgrading” (Sizwe Mxobo, CORC Planner).

In early 2014 SAPI released a call for nominations for successful young planners and announced its bi-annual summit in Durban titled “Planning Africa” from 19 – 22 October 2014. Nominations were submitted under various categories, one of which was the Young Planner award – to be made out to a “bright young planner (under the age of 35) for his/ her exemplary achievements and promising for the future in the planning profession as well as his/her contribution to the promotion of the planning profession” (SAPI).

The SAPI Awards

The SAPI National Planning Awards were established in 2008 to recognise and create a strong awareness of the valuable contributions and extraordinary performance in all aspects of the planning profession. The awards are an opportunity to appreciate the efforts and contributions of many planners in shaping the built environment, promoting sustainable development and maintaining the integrity of good planning practice amidst competing development interests and challenging situations.

Sizwe with Langrug commnuity leaders Trevor Masiy and Alfred Ratana

Sizwe with Langrug commnuity leaders Trevor Masiy and Alfred Ratana

Planning in the SA SDI Alliance

Sizwe has been working with CORC since 2011, providing technical support, often in informal settlement upgrading initiatives, ranging from community mobilization, capacity building, assisting settlements with preparing development plans or engaging City officials around service delivery issues.

In 2012, Sizwe project managed the upgrading and re-blocking of Mtshini Wam informal settlement in Cape Town. The project set a precedent for informal settlement upgrading, at local and national level whereby the City of Cape Town used it as a benchmark to deliver a reblocking policy. It was also awarded an Impumelelo Gold Award in 2013. Since then Sizwe has spearheaded 3 other upgrading and re-blocking projects in the City. Sizwe’s work has also focussed on Langrug informal settlement near Franschoek in the Western Cape. Through deep engagement with the community Sizwe assisted CORC and the community in devising a pallette of informal settlement upgrading strategies. The planning of Langrug was awarded the SAPI National Award in the Community Category.

Planning reblcoked Layout in Mtshini Wam informal settlement, Milnerton

Planning reblocked Layout in Mtshini Wam informal settlement, Milnerton

Why Planning?

When tracing his steps as a planner, Sizwe links his interest in participatory, community based planning to his roots.

“I was born and raised in an informal settlement and still live in one. I have always wondered what it would take to transform an informal settlement. When I saw the first housing developments in Samora and Delft I asked myself why people had to move away from their current locations and amenities. Why could changes not happen where people lived?”

Sizwe’s fascination with community development – particularly how informal communities could be transformed to formal settlements – inspired him to study Town and Regional Planning. He remembers that although informality was addressed by the curriculum it largely focussed on how to move from a shack to a house.

“My biggest attraction has always been how planning principles can be used in informal settlements. When I was planning chairperson we took students to Nyanga and explored what in-situ upgrading is about. I learnt that my interest in fighting for people who are generally not considered by planning institutions – landless people in urban areas – is called advocate planning. Others did not always understand my approach to planning. Through working at CORC I found my feet and understood what planning is for me. Winning this award has been a further confirmation. We are no longer talking the language of eradication of informal settlements but of upgrading”

In Nyanga, Cape Town

In Nyanga, Cape Town

In Kuku Town informal settlement with community leader Verona Joseph

In Kuku Town informal settlement with community leader Verona Joseph

A different approach to Planning

“In the ever-changing role of a planner, I think a key element for planners is to ensure the relationship between people and land. Public participation should be more than drawing up plans and asking for a community’s approval. It should be about supporting people to come up with their own development plans for their communities”

(Sizwe Mxobo)

As a profession planning is rapidly transforming. Most urban policies developed in South Africa focus extensively on community participation. Both the National Development Plan (NDP) and Upgrading of Informal Settlements Programme (UISP) talk about community participation as a central tenet for development. However, government has also identified this as a missing link and capacity both within the municipal and private sector. Most recently, the National Upgrading Support Programme (NUSP) has floated tenders in 49 different municipalities to develop community based plans. Clearly, community participation in the planning sector is the need of the hour.

SAPI Award Ceremony in Durban, Oct  2014

SAPI Award Ceremony in Durban, Oct 2014

Discussing Plans with Flamingo Crescent Community Steering Committee

Discussing Plans with Flamingo Crescent Community Steering Committee

With Kuku Town Steering Committee, Kensington

With Kuku Town Steering Committee, Kensington

Building the Siphumelele WaSH facility / Innovation Centre in Langrug, Stellenbosch

By CORC, FEDUP, ISN No Comments

By Aditya Kumar and Yolande Hendler (on behalf of CORC)

Zwelitsha is a section of Langrug informal settlement, located on the rocky ground of a mountain slope that overlooks the lush valleys and nearby town of Franschoek in Stellenbosch Municipality. Zwelitsha’s residents make up 604 people who reside in 318 structures. Langrug as a whole is home to 4700 people who live in 2118 structures. While Langrug’s other sections have access to water and sanitation facilities – including the Langrug Water Sanitation and Hygiene (WaSH) facility – Zwelitsha’s steep incline and rocky terrain have made it extremely difficult to build water and sanitation points. To this end, Zwelitsha currently has only one tap and no toilets.

Zwelitsha community members developing plans for the Siphumelele WaSH facility

Zwelitsha community members developing plans for the Siphumelele WaSH facility

Yet this situation is about to change, as community members began work on the foundations of the Siphumelele WaSH Facility and Innovation Centre last week in partnership with the Informal Settlement Network (ISN), Federation of the Urban Poor (FEDUP), Community Organisation Resource Centre (CORC), Touching the Earth Lightly (TEL), Sculpt the Future Foundation, Stellenbosch Municipality, Worcester Polytechnic Institute (WPI) and Enviro Loo (a waterless sanitation provider).

Site of Siphumelele WaSH facility in Zwelitsha section of Langrug informal settlement

Site of Siphumelele WaSH facility in Zwelitsha section of Langrug informal settlement

Building on Experience: Learning from the Langrug WaSH facility

Based on the monitoring, evaluation and learning around the existing WaSH facility (read more here) in Langrug, Zwelitsha’s residents initiated a discussion about the possibility of a second WaSH facility. They approached ISN and CORC, WPI and Stellenbosch Municipality, all of whom had partnered with the community in building the existing WaSH facility in 2011.

Learning from the existing WaSH facility in Langrug

Learning from the existing WaSH facility in Langrug

The discussion related to the outcomes of a sample survey that was conducted over 12 days in July and August 2013. This survey looked at the benefits of data collection, the various uses of the existing WaSH facility (economic and small enterprise, health and food security, educational, organisational meeting point) and its upkeep and maintenance.

More specifically the outcomes of the survey of the Langrug WaSH facility included:

  • The collection of inception data for Siphumelele WaSH facility
  • Current data collection for usage at both WaSH facilities from July 2014
  • Increased use of the Langrug facility by crèches in Langrug. (An estimated 40 children served per day at the facility around issues related to basic hygiene)
  • A fully functioning post-office hosted in the Langrug WaSH facility, based on previously collected enumeration (socio-demographic) data
  • Support for HIV / AIDS awareness in Langrug WaSH facility
  • Potential for small businesses selling health and hygiene products in Langrug facility
  • Increased food security through the greening of the existing facility in partnership with Touching the Earth Lightly
  • Langrug WaSH facility as a space for youth education, workshops and meetings
  • Dramatic increase in usage of Langrug facility due to consistent cleanliness and ancillary functions within the facility
  • Comparatively low maintenance and upkeep of Langrug facility
  • Success in preventing vandalism
  • Significantly, the community expressed a higher degree of ownership in relation to the Langrug WaSH facility as it was community designed, built and maintained

The challenges that emerged around the facility enhanced the monitoring, evaluation and learning around the delivery and maintenance of services, and assisted in conceptualising the Siphumelele WaSH facility.

Some of these challenges and learning points related to:

  • The low usage of communal showers
  • The slow inception of the hair salon

Building the Concept: Co-Designing the Siphumelele WaSH facility

Given the cost of maintenance and operations, the community and partners involved explored the idea of a livelihood-linked wash facility where a portion of the facility would generate revenue (through a kiosk, crèche, health and educational programme) to reduce the burden on municipal funds for maintenance. Given the community’s experience of struggling for a space of safety and dignity, the Zwelitsha design and construction team named the wash facility “Siphumelele” – “We have achieved it”.

From March to April 2014 the community, together with TEL, began co-designing the facility. The designs include toilets for men and women, a wash area and a kiosk on the ground floor. The second floor will contain a crèche and soup kitchen that will be managed by the community. After conducting a survey with Zwelitsha’s families about amenities to be included in the facility, community leaders chose to exclude showers due to their infrequent use in the Langrug WaSH facility. The community also chose to make use of Enviro Loo toilets after they visited Enviro Loo in November 2013 and received detailed explanations on how the toilets are maintained and operated. The Enviro Loo is a waterless toilet system that provides a safe, non-polluting, cost-effective solution to sanitation.

Co-designing with Touching the Earth Lightly

Co-designing with Touching the Earth Lightly

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Co-designing the WaSH facility

Model of Siphumelele WaSH facility

Model of Siphumelele WaSH facility

Building the Team: Community-led Implementation

Apart from the partners already mentioned, the community has put together different teams to lead the implementation process. These include a leadership committee, a savings group and an Informal Settlement Upgrading Team (ISUT). This team is led by 8 women and includes a Community Liaison Officer, a storekeeper and a project manager who spearhead the construction process. After an exchange to a savings scheme linked to the Federation of the Urban Poor (FEDUP), the community set up their own savings group in July 2014 so as to manage finances to maintain and operate Siphumelele WaSH facility.

Building a voice of the urban poor in Langrug

The foundations for both WaSH facilities were laid when Stellenbosch Municipality signed a Memorandum of Understanding (MoU) with the community and ISN / CORC in 2011. Since this date Langrug’s community leaders have been developing a formal relationship with the Municipality and are making a strong case for how urban poor communities successfully organise themselves to lead their own upgrading processes, and how co-design and co-planning is a step towards a more tangible ‘inclusive city’.

(Photographs: Stephen Lamb, TEL)

Phase 1 of construction

Phase 1 of construction

The construction team

The construction team

Durban and Port Elizabeth Leaders on Sanitation Exchange

By CORC, iKhayalami, ISN, SDI No Comments

By Stefanie Holzwarth and Yolande Hendler (on behalf of CORC)

Over the past years, the communities of Midrand in Port Elizabeth and Havelock in Durban have been upgrading their settlements, step by step. Last week’s exchange (8-11 July 2014) – in which community leaders visited Cape Town settlements – formed the next step in activating solutions to their specific needs for water and sanitation upgrading.

Site visit in Kuku Town

Site visit in Kuku Town

 

Midrand and Havelock

Midrand is located on municipal land but is not yet listed on the municipality’s database and therefore experiences great difficulty in accessing services. The community consistently experiences severe flooding. Havelock, on the other hand, is built on privately owned land and has been earmarked for “interim services” by eThekwini Municipality, indicating a willingness to deliver basic services in the short term and habitation in the long term. It is built against a hill with high shack densities that have led to shack fires, flooding and torrents of water flushes in the rainy seasons. Read more background on Havelock and Midrand.

The exchange

During the four-day exchange about ten community leaders visited five settlements in and around Cape Town. The exchange was linked to the SHARE Program (Sanitation and Hygiene Applied Research for Equity) linked to Shack Dwellers International (SDI). Read more about SHARE here. It was facilitated by the Informal Settlement Network (ISN), Community Organisation Resource Centre (CORC) and iKhayalami. It centrally focussed on how communities can use sanitation as a tool for upgrading and mobilisation, particularly in response to ever present and severe flooding.

Midrand community leaders, for example, spent time investigating the most suitable and relevant options for sanitation upgrading in their settlement:

  • Communal toilets and wash facility at the edge of the settlement (ablution blocks) without re-blocking
  • Sanitation and wash facility in the centre of the settlement with partial re-blocking
  • Individual sanitation facilities in courtyard (one-on-one sanitation) with settlement wide re-blocking

These would all require engagement with local government institutions.

Havelock’s central challenge is drainage. The settlement has already engaged with local government about constructing a sanitation unit as well as providing more sanitation units in the centre of the settlement. This would coincide with the communities’ already existing plans to re-block its settlement. Midrand and Havelock’s leaders therefore visited upgrading sites that provided an example of different options available to them.

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Example of sanitation in a community-run Water, Sanitation and Hygiene (WaSH) facility

One-on-One Sanitation in Kuku Town

The visitors spent the first day in Kuku Town where the community recently completed re-blocking with individual sanitation per upgraded structure. They were particularly interested in how Kuku Town managed to re-block without having to relocate people to other areas. Other questions focused on why the community chose individual toilets. Kuku Town’s leaders explained that

“single toilets are manageable because the owner is responsible for their own toilet and because there are no conflicts within the community with regards to hygiene.”

The leaders also reflected on Kuku Town’s successes and challenges throughout planning and implementation. The visitors learned how Kuku Town approached the municipality for support in terms of infrastructure services. Both Midrand and Havelock were impressed by the Council´s successful involvement in providing water and sanitation.

6. After reblocking 3

Sanitation and water services per upgraded structure in Kuku Town

Sanitation facility in Langrug, Stellenbosch & BM Section, Khayelitsha

In Langrug, Franschoek. the visitors saw an example of upgrading that included relocating 16 families, the construction of a second access road and grey-water and drainage channels, and a community designed, multi-purpose Water, Sanitation and Hygiene (WaSH) Facility. The visit offered insight into the WaSH facility, the drainage project and the local playground. The subsequent discussion facilitated an exciting learning environment with questions about the maintenance of the WaSH facility and funding. They also discovered the opportunity of hot water provision via solar heating systems in summer. The afternoon centred on projects in BM section, Khayelitsha. Its similarity (due to an uneven slope) to Havelock made it an ideal site for the exchange and delivered an essential input for its visitors.

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Interior view of Langrug’s WaSH facility

 

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Courtyard in BM section

Shared Sanitation in Mtshini Wam & ongoing re-blocking in Flamingo

The visit to Mshini Wam provided valuable lessons for the visitors – particularly in the field of funding and engaging the local authority. The visitors took special interest in understanding how Mtshini Wam managed to convince some residents to share toilets on a cluster basis while others had single toilets. The challenges relating to communal toilets were thoroughly discussed.

“The main idea was to have single toilets but due to the number of shacks and the limited space, the plan was diverted in order to accommodate communal toilets. The maintenance and cleaning of the toilets depends on the cluster groups.”

The visitors concluded their site visits in Flamingo Crescent, an ongoing re-blocking project. During a walkabout the visitors observed how shacks were broken down, how ground works were installed and how the new structures were erected.

Site visit in Flamingo during re-blocking

Site visit in Flamingo during re-blocking

Midrand community discusses the way forward

On the last day, Midrand leaders and iKhayalami discussed the sanitation options available to the community and the future steps each would imply. Community leaders agreed that re-blocking with one-on-one services would be the most realistic and feasible option.

“The ablution block won´t work for us because there is lots of friction. No one wants to wait for a long time when using the facility. Community blocks won´t work because some of the people are not responsible. They leave it without taking care.” (Community Leader, Midrand)

Midrand’s leaders agreed to start saving to upgrade their structures instead of solely blocking out. They hoped to convince the municipality to come on board. Re-blocking would be conducted in phases – identifying clusters for incremental re-blocking.

One major challenge in Midrand is the lack of space. Part of the settlement land is still in private hands – which causes major tenure insecurity. Together with iKhayalami the leaders discussed various solutions. While the community leaders resolved their questions, the next step is to share these with the rest of their communities when they return.

The exchange not only offered a learning space but also enabled leaders to grow their ability in community-driven upgrading,

“I have learned a lot by being a community leader and by being part of this exchange. It has built up my confidence and my professional experience. I was a very shy person before – now I can stand up and work for our development goals.” (Midrand community leader)

Midrand Consultation

Andy Bolnick (iKhayalami) discusses sanitation options with Midrand community leaders

National Community Exchange – Durban to Cape Town (Part 2)

By CORC, iKhayalami, ISN No Comments

By Yolande Hendler (on behalf of CORC)

A four-day community exchange was underway from 29 April to 2 May 2014, during which community leaders from Durban visited informal settlements in and around Cape Town.  This blog continues to trace the experiences and reflections collected on the exchange, the first two days of which have been recorded here.

Day 3 in Langrug informal settlement – Sanitation, Drainage and ‘Greening’

View of Langrug informal settlement, Franschoek

View of Langrug informal settlement, Franschoek

Located in the affluent wine-farming area of Franschoek, Langrug informal settlement, home to about 4500 people, is characterised by extreme poverty, poor housing and sanitation. In the face of these challenges the community signed a precedent-setting Memorandum of Understanding (MoU) with the locally presiding Stellenbosch Municipality that channelled government funds to community-based upgrading initiatives. This translated into relocating 16 families, the construction of a second access road, the construction of grey-water and drainage channels and a community designed, multi-purpose Water, Sanitation and Hygiene (WaSH) Facility. The facility includes a communal homework area for children, a hair salon, benches and laundry basins. Click here for a comprehensive profile of Langrug. Currently, Langrug is involved in the second phase of upgrading: ‘greening’ the existing WaSH facility with vertical vegetable gardens and developing a dry sanitation facility in Zwelitsha, an ‘informal’ section of Langrug without taps and toilets.

Existing WaSH Facility after 'greening'

Existing WaSH Facility after ‘greening’

KZN visitors taste Langrug's spinach

KZN visitors taste Langrug’s spinach

The exchange visitors were introduced to all these aspects on a detailed walk-about. Langrug community member, Alfred Ratana, indicated the differences in depth and purpose of the drainage and grey water channels and explained the processes accompanying relocation. He emphasised the uniqueness of Langrug in that it was a municipality-driven project which was not community financed.

“Langrug shows that municipalities can have a different approach to communities. Our experience shows that municipalities can include us in their plans and construct with us – not for us”

(Alfred Ratana, Langrug community member)

Langrug community member, Alfred Ratana, speaks about Langrug's grey water drainage

Langrug community member, Alfred Ratana, speaks about Langrug’s grey water drainage

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Viewing a community-constructed drainage channel

Langrug community members also explained the breakthrough presented by Zwelitsha’s dry sanitation facility: due to its location on a steep mountain slope it has been impossible to provide water and sanitation services to around 600 families. The dry sanitation facility, however, is a step towards changing this. The vertical vegetable gardens in Langrug’s existing WaSH facility (developed in partnership with Touching the Earth Lightly) showed the visitors how the community secures food and generates income. By selling the spinach it grows, the community intends to generate income to sustain daily running costs of the facility.

The visitors were also impressed by a crèche facility that had been established between external partners and mothers in Langrug who wanted to provide an alternative, more affordable option for their children. The teachers of the crèche explained that,

“getting something started is not about presenting an idea to social services. You just need to start. Once the idea is happening, you can take the outcome to social services and get it registered”.

Once back at the WaSH facility Langrug’s steering committee shared details around the developments in their settlement. The group was also joined by Diana Mitlin and visiting colleagues from Manchester University. Read about their impressions here.

Sharing impressions after the walkabout

Sharing impressions after the walkabout

Langrug's steering committee explains the steps it took in the upgrading process

Langrug’s steering committee explains the steps it took in the upgrading process

 

Day 4 in Mtshini Wam – Reflections on how to continue

The final visit to Mtshini Wam showed the visitors what a large-scale re-blocking project could look like. During upgrading, the settlement also received one on one services, some in-structure toilets and public water points. More details on Mtshini Wam’s re-blocking are documented here.

Over four days the group had seen much, listened intently, exchanged questions and pondered how to take these impressions back home. Some key points:

  • Visiting Langrug presented a highlight for the visitors from Durban as the topography and accompanying challenges (steep inclines, drainage and flooding) are similar to the conditions in their own settlements.
  • Langrug’s drainage and sanitation facilities therefore presented relevant options for the Durban visitors
  • The visitors were inspired by the initiative and commitment they encountered in their fellow community leaders, something they wanted to take back in responding to circumstances in their own settlements
  • The exchange highlighted the importance of partnerships and the ever-present opportunity to form partnerships as a foundation for wielding large scale change
A street view of Mtshini Wam after re-blocking

A street view of Mtshini Wam after re-blocking

KZN leaders in conversation about securing service provision

KZN leaders in conversation about securing service provision

Durban’s Kenville and Foreman Road settlements will share their experiences of the exchange in mass meetings with their communities this weekend (16-18 May). Their next steps are to enumerate their settlements and establish a relationship with their councillors.

As the visitors embarked on the journey home, ISN community leader, Nkokheli Ncambele, reminded them that

“it is important not to impose everything you have seen on this exchange on your communities at home. Rather take what you have learnt and present it to the community as a suggestion. Then you can decide together what you want and how to make it work in your own settlement”

Exchanges certainly are the most important learning vehicle in the South African Alliance. They facilitate the direct exchange of information, experience and skills, thereby building a horizontal platform for learning between urban poor communities. Through sharing successes and failures in projects, giving and receiving advice on engaging government, sharing in work and life experiences and exchanging tactics and plans communities become central actors.

National Community Exchange – Durban to Cape Town (Part 1)

By CORC, iKhayalami, ISN No Comments

By Yolande Hendler (on behalf of CORC)

Informal settlement leaders from Kenville and Foreman Road in Durban are mobilising their communities to upgrade their settlements with better services and improved spatial layouts. Last week’s exchange to Cape Town (29 April – 2 May 2014) therefore presented a first-hand opportunity for them to draw insights from fellow community leaders.

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Group picture in Kuku Town: Durban and Cape Town communities on exchange

Over the week the Durban visitors were hosted by Kuku Town, Flamingo Crescent, Langrug & Mtshini Wam communities in and around Cape Town. Each day was dedicated to an in-depth visit of each settlement. This included a detailed site visit, discussions on  collecting savings, enumerating and profiling settlements and contributing to planning and mapping. Besides bringing leaders together on a national level, the exchange also connected communities locally: for leaders from Kuku Town, Flamingo and Langrug the exchange comprised a first time visit to the other settlements. Exchanges are thus the most important learning vehicle in the South African Alliance, facilitating the direct exchange of information, experience and skills between urban poor communities.

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Introductions and briefing on the week ahead at CORC office in Mowbray

Day one in Kuku Town: Upgrading & Savings 

Community leaders met in Kuku Town, a small settlement that recently completed re-blocking and in the process secured one-on-one water and sanitation services from the City of Cape Town. Read more about Kuku Town and re-blocking here. In the discussion community leaders took the visitors through a step-by-step picture of Kuku Town’s experiences. ISN representative, Melanie Manuel, explained that

“What we do in ISN is not only to beautify our settlements but to actually change the way we live. Savings and partnerships – like we had with Habitat for Humanity and the municipality – are an important part of this.”

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Community leaders share their experiences around organising and upgrading in Kuku Town community hall

Yet, before partnerships can be formed, a community needs to know its settlement in terms of the number of (un)emloyed people, the number of structures and families and details on service provision (electricity, sanitation and water). This information is collected in enumerations. Kuku Town community used its enumeration data to plan its re-blocked layout and to negotiate the provision of one-on-one services and short-term employment opportunities through the City’s Expanded Public Works Programme (EPWP).  Community leaders explained that they organised themselves in clusters to be able to navigate the logistics around communication and construction during re-blocking.

Among a variety of questions, the visitors took special interest in understanding the connection between savings and upgrading, especially the role of community contributions. Melanie explained that

“Savings contributions enable us as communities to take ownership and responsibility of the changes and upgrading in our settlements. We want to move away from a ‘free for all mindset’ and restore dignity and pride to our communities”

Melanie Manuel, ISN representative

Melanie Manuel, ISN representative

But collecting savings poses a continuous challenge. How to go about motivating communities and responding to accusations? Flamingo Crescent’s community leader, Auntie Marie, shared her experience:

“Getting the community’s commitment for daily savings is difficult. People only want to act when they see that things are happening. You’ve got to be tough. If you’re not tough you won’t get anything right”

For Kuku Town community leader, Verona Joseph, the partnership with the City and its support in this regard, was crucial.  This became evident at Kuku Town’s official handover that afternoon which was attended by the ward councillor and City officials.  The handover and a site visit completed the first day of the exchange, demonstrating what a tangible community-government partnership can look like.

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Exchange communities join Kuku Town handover ceremony

Inspecting the water and sanitation services provided by the City

Kuku Town site visit: inspecting water and sanitation services provided by the City

Day two in Flamingo Crescent: Re-blocking and Partnerships

Flamingo Crescent is about to begin re-blocking and – in partnership with the City of Cape Town – is set to receive one-on-one services. On a walkabout through the smoke and dust-filled pathways community leaders received a thorough impression of the settlement’s layout. Most structures – consisting of old cardboard, zinc, timber and plastic pieces – are situated around a broad, u-shaped pathway that is intersected by smaller, narrow footpaths. Flamingo’s population of about 450 people resides in 104 structures. The entire settlement makes use of only 2 taps and 14 chemical toilets that are emptied three times a week. The absence of electricity means that fire is used as a central source for cooking and warmth.

1. Overview 2

Flamingo – view from above

Site visit in Flamingo

Site visit in Flamingo

In a nearby community hall, Flamingo’s steering committee explained its relationship with ISN and the challenge of collecting savings contributions due to its high unemployment rate (50%). Flamingo’s enumeration acted as a powerful entry point to negotiating an improved layout and service provision with the City of Cape Town. Together with students from the Cape Peninsula University of Technology and Worcester Polytechnic Institute (USA) the community designed the re-blocked layout and conceptualised plans for a crèche and a play park.  Later, the visitors joined the steering committee’s meeting with a Cape Town City official who provided an update on the City’s contribution to upgrading.  For the visitors this was of particular value as it emphasised the crucial role of partnerships and the number of actors involved in a given project. The question at the forefront of many minds was: how can we do this in our communities at home?

For Auntie Marie, Flamingo community leader, it is evident that

“If it wasn’t for ISN, I don’t know where we would be. Through ISN we were introduced to the City and we got a partnership. We started thinking, ‘Now something is going to happen’. Flamingo is going to be re-blocked!”

Continue reading Part 2 of the exchange here.

(Flamingo steering committee presents its partnerships

Flamingo steering committee presents its partnerships

Auntie Marie, Leader of Flamingo Community and Steering Committee

Auntie Marie, Leader of Flamingo Community and Steering Committee

Report back to Flamingo Community

Report back to Flamingo Community