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Partnerships

Sep 04
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PRESS STATEMENT: Signing of a MoA with eThekwini Municipality

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MEDIA RELEASE

4 September 2018

The South African Slum/Shack Dwellers International Alliance (SA SDI Alliance) enters into an agreement with Ethekwini Municipality

The SA SDI Aliiance (an alliance of 2 social movements and 2 support NGOs, namely the Federation of the Urban and Rural Poor (FEDUP), the Informal Settlement Network (ISN), the Community Organisation Resource Centre (CORC) and uTshani Fund), is proud of its longstanding partnership with the Durban metro going back over 20 years.  But this Memorandum of Agreement represents a major step upwards for this partnership giving it the basis for significantly scaling our work and improving the lives of tens of thousands of poor households.

We will endeavor to deliver on our side of the agreement across the city. However we must place it on record that we do not have a presence in all informal settlements in Ethekwini Metro. In many of these settlements we will have to work with other Community Based Organisations and networks. We welcome this – besides our international experience tells us that in order to upgrade settlements and build inclusive cities you need inclusive partnerships.

As the UN asserted in relation to the SDGs – we must leave no one behind. Not one single person. Not one family. Not one settlement and not one Organisation.

Issued by SA SDI Alliance
Kwanda Lande
Website: https://sasdialliance.org.za/
Email: research@corc.co.za
Facebook: South African SDI Alliance || Twitter: @SASDIAlliance

Apr 25
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Improving service delivery through partnerships: Lessons from Nelson Mandela Bay Metro

By Academic, Archive, News, Partnerships, Publications, Resources No Comments

By Kwanda Lande (on behalf of CORC)

Partnerships as an approach to service delivery have gained trust in many quarters and are widely acknowledged as a viable solution to a number of service delivery challenges. In implementation, however, partnerships are complex and often associated with vicissitudes characterised by varying victories and challenges. How do these victories and challenges look like, and what can we learn from them? The purpose of this blog is to assess the Nelson Mandela Bay Metro partnership with SA SDI Alliance as an approach to improving service delivery, highlighting different victories, challenges and what can be learned from them.

Some of the SA SDI Alliance team members that were involved in partnership negotiations with the Nelson Mandela Bay Metro

Some of the SA SDI Alliance team members that were involved in partnership negotiations with the Nelson Mandela Bay Metro

Background to the Nelson Mandela Bay Metro partnership with the SA SDI Alliance

Since the formation of the Informal Settlement Network (ISN) in 2008, forging partnerships with local governments for incremental upgrading of informal settlement has been a priority for SA SDI Alliance. Nelson Mandela Bay Metro was one of the first municipalities that were considered, especially, because of the strength of FEDUP in housing developments (e.g. Joe Slovo ePHP project), and the extent of deprivation in the province. Former CORC Director, Bunita Kohler, reflects: 

At first, it was difficult to find a break through and establish a structured way of working together. As a result, the Alliance decided to focus on building its relationship with the municipality through learning exchanges. Senior officials of the Nelson Mandela Bay Metro were invited to join the Alliance on various learning exchanges to places such as Thailand, Stellenbosch and Cape Town. 

One of the first engagements was with the Department of Human Settlements’ Ministerial Sanitation Task Team (MSTT) in 2011. Communities such as Missionvale, Seaview, Midrand, Kleinskool, and Zweledinga, that had already enumerated their settlements, presented their settlements’ data to the MSTT. They highlighted sanitation and water services as one of the pressing priorities for many settlements. Following these engagements, the SA SDI Alliance demonstrated community led development by constructing a water and sanitation facility in Midrand informal settlement. 

In 2016 FEDUP and ISN profiled settlements in Port Elizabeth, as part of an engagement with Nelson Mandela Bay Metro Municipality, enabling the municipality to receive comprehensive data about the status of informal settlements in Port Elizabeth. As informal settlement residents conducted the profiling activity, they came across informal settlements that the municipality was unaware of. This demonstrated that data collected by informal settlement residents has the capacity to be more comprehensive and accurate than outsourced approaches to data collection on informal settlements. Consequently, some of the communities profiled used their data to engage government. 

 Together with previous exchanges and engagements, data collection and projects all culminated into a signed Memorandum of Agreement in 2016.

Midrand WaSH Facility in Midrad informal settlement, one of the projects that the were constructed by the community.

Midrand WaSH Facility in Midrad informal settlement, one of the projects that the were constructed by the community.

The Memorandum of Agreement

In 2016, a Memorandum of Agreement (MoA) was signed between the SA SDI Alliance and Nelson Mandela Bay Metro. This agreement offered an opportunity for the municipality and Port Elizabeth’s profiled informal settlements (supported by the SA SDI Alliance), to achieve service delivery objectives. Experience and expertise in data collection, exchanges and community led projects made the Alliance a strategic partner to promote shared values of improving access to services, transparency, community participation, and trust between the municipality and informal settlement communities.

As part of the MoA, a number of deliverables in a period of three years were identified. This includes profiling of all informal settlements in the Nelson Mandela Bay Metro, enumeration of 14 informal settlements (at least two in each municipal cluster), plan and/or implement small-scale projects in at least 14 informal settlements. To achieve this work, the SA SDI Alliance committed to contribute three million Rand over a period of three years (one million per annum). Nelson Mandela Bay Metro committed to contribute six million Rand over the same period of three years (two million per annum).

Whereas the financial commitments have been clearly determined in the MoA, specificities of how this ought to happen, in terms of delivering services were not clarified. This lack of bindingness leads to uncertainty on how the municipality will use the agreed six million Rand and hampers access to the resources. Accordingly, communities have been struggling to access the funds committed by the metro for incremental upgrading projects. One of the strategies to overcome this challenge has been to present community collected data to municipal officials. This approach aimed to highlight the communities’ priorities and thus, present possible upgrading projects requiring financial commitment from the metro.

The presentations are, however, limited to the Department of Human Settlements because of difficulties to access other departments. This has made it hard for informal settlement residents to get other departments to contribute to the fulfilment of the signed Memorandum of Agreement. It is only the Department of Human Settlements that has taken up the task of ensuring that the agreed objectives are achieved, but informal settlements issues identified require collaboration with other departments as well. This climate of fragmentation has unfortunately successfully frustrated the efforts of service provision and it is a clearly missed opportunity to improve living conditions of poor people.

Service Delivery, and Minimum Norms and Standards in the Nelson Mandela Bay Metro

 Service delivery in the informal settlements of Nelson Mandela Bay Metro is in a miserable state. Since 2009/10 when the SA SDI Alliance conducted informal settlement profiling in the Metro, 40 settlements were profiled. These communities have identified water and drainage, and sanitation and sewage as one of the major issues and consequently, priorities were set around these issues.

Profiling of informal settlements taking place in the Nelson Mandela Bay Metro

Profiling of informal settlements taking place in the Nelson Mandela Bay Metro

In a number of informal settlements, residents do not have any access to water, forcing them to purchase water from groups of people that collect water elsewhere. In a case where households do not have money to purchase water, it becomes very difficult. A further issue is the functionality of existing water taps. Although in some communities, there exists at least one water tap within a 200-meter radius, some of those water taps are not working. In cases where water taps are working, there are interruptions that occur on a regular basis. As a result, people end up not accessing 25 liters of water per day, within a 200-meter radius as prescribed in the Strategic Framework for Water Services 2003.

The Strategic Framework for Water Services of 2003, a comprehensive approach in the provision of water services in South Africa, sets out compulsory minimum technical norms and standards for the provision of water. These include that, in the case of communal water points, 25 litres of potable water per person per day must be supplied within 200 metres radius of a household and with a minimum flow of 10 litres per minute. These specific standards are reflected and considered as compulsory minimum norms standards for water by the Nelson Mandela Bay Metro’s Integrated Development Plan (2016/17 – 2020/21).

Priorities set by informal settlements residents clearly demonstrate a missed opportunity within the municipality. Due to their specific challenges, informal settlement residents propose a number of solutions to the many challenges of water and service delivery in their communities. These include additional water taps closer to their structures. This means that at least one water tap should be provided for a maximum of five households. Currently people wait in long queues to access water taps because of high population densities in their settlements and in some settlements people do not even have access to water. Informal settlement residents believe that their proposed minimum technical norms and standards will fit well to their context.

Across South Africa, municipalities are developing and implementing their water services plans as mandated by the constitution of the Republic of South Africa. Drafters of the constitution had envisaged that from time to time local government, as water services authorities, will have to set minimum technical norms and standards that are locally relevant. In the Nelson Mandela Bay Metro, challenges and priorities identified by informal settlement dwellers clearly demonstrate the need to collectively develop a water services development plan that is well known and accepted by everyone.  

In the case of sanitation/sewage, in almost all 40 informal settlements there are no toilets. Instead, people use bucket systems and pit latrines as toilets, which cause health hazards to children and pose risks to women as they are not well maintained and are located too far away from certain structures. During the night, it is especially dangerous for women to use the toilets because of risks of being raped. Residents have contributed by building their own pit latrines. These, however, are not connected to the sewer system of the municipality. This creates stagnant grey water around toilets that also poses a health hazard. People are also using open fields and bushes to relieve themselves.

Pit latrine toilet used by some residents from Midrand informal settlement

Pit latrine toilet used by some residents from Midrand informal settlement

The impact of data collection

The profiling of informal settlements in Nelson Mandela Bay Metro has helped communities to understand and articulate their needs. Communities now understand the importance of organising themselves, they understand that the more organised they are, the stronger their voice, the more isolated they are, the weaker their voices. 

The idea of using profiling as a mobilizing tool in the Nelson Mandela Bay Metro has allowed FEDUP and ISN to engage deeply with more communities about their priority issues. Previously the Alliance was working mostly with settlements around Missionvale, Seaview, Midrand, Kleinskool, and Zweledinga. Because of profiling activity in the municipality, the Alliance now has a footprint in all informal settlements. These include areas such as Uitenhage, Walmer, Colchester, Greenbushes, Joe Slovo, Kleinskool, Kwa Zakhele, Veeplaas, Swartkops, Riversdale, New Brighton, and Motherwell.

“If I could call them today, I know they will ask me when am I coming back, when are we going to have our own forum, when are we going to have our own dialogue around issues that affects us. Communities, now want to start talking about the next step, they want to take action on the issues that affect them. The profiling exercise has mobilized communities to a level where they feel they have a relevant movement/platform of the poor that they can use to address their problems. Communities are ready.”  (Mzwanele Zulu, ISN)

Informal settlement residents coming together to discuss community issues based on profiling that they conducted.

Informal settlement residents coming together to discuss community issues based on profiling that they conducted.

Looking ahead

We currently have a good partnership with the Nelson Mandela Bay Metro that can potentially develop into something great. Communities have been mobilised, and they have presented their challenges and priorities to different  officials of the municipality. However – there are some serious gaps, negatively affecting provision of services, which need to be dealt with as a matter of urgency. (Bunita Kohler, CORC)

In Nelson Mandela Bay Metro, the partnership between the municipality and SA SDI Alliance remain an important approach to improving service delivery. In implementation, the experience of informal settlements dwellers with the municipality demonstrates that partnerships are complex and often associated with varying vicissitudes. One of the main challenges in this partnership is accessing financial resources from the municipality to be used for service delivery in line with priorities identified by communities from their profiling exercise.

Going forward, the Nelson Mandela Bay Municipality has committed to rollover finances, which was supposed to be used in the first year of the MoA. On the side of communities, there is a need to find innovative ways of accessing municipal resources and support for incremental upgrading. In this regard, the SA SDI Alliance is currently working with the International Budget Partnership, to learn about different methods that communities can use to access municipal budgets for incremental upgrading.

The success of the partnership also depends on other departments in the Nelson Mandela Bay Metro taking up the task of ensuring that agreed objectives are achieved. This will require a coherent approach from the city, which encourages city departments to act together. There is also an opportunity for the municipality to commence a process of collectively developing and implementing water services plans together with informal settlement residents, which will be well known and accepted by everyone. This would clarify and sort the disagreements around which standards to use.

Mar 27
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Women Transformers: More Than Meets the Eye

By CORC, FEDUP, ISN, Partnerships, SDI, uTshani Fund No Comments

By Skye Dobson (On behalf of SA SDI Alliance and SDI Secretariat. Original post here)

Durban-blog-post

As the Black Panther movie continues to smash box office records and enthrall the world with fearless female African superheroes, a meeting in eThekwini last week suggests we brace ourselves for Women Transformers – coming to a city near you.

The words stretch out across her bosom: Women transforming the slums of our cities, the jet-black shirt and white lettering convey the same no-nonsense, bold authenticity as the woman with the sky-blue doek (headscarf) and thick wooden walking stick. Sitting at the shiny boardroom table in the Mayor’s parlor of the eThekwini Municipal Council offices, wiping the sweat from her brow, she looks decidedly like someone who understands that transformation is not a development cliché, but an overdue national imperative.

Mama Mkhabela, (full name, Nombulelo Anna Estevao) joined the shack dwellers federation (now called FEDUP) 30 years and one month ago. She recalls the first time she sat in on a savings group meeting in Lindelani informal settlement and heard women from the settlement talking about the need to come together to solve their problems. She says the women were telling each other that poor people can’t wait for government to give them things, but must start making change themselves. Shy and quiet back then, she recalls sitting back and listening to figure out what was going on. She soon joined the Sophumelela Savings Group and quickly gained the trust and respect of her fellow savers.

At first her husband was suspicious of her work with the federation. She recalls him secretly following her to a meeting in another community one time. The meeting lasted so long that he had to stay the night and help everyone get back to their places the following day. “From then on, he stopped fighting with me. He saw that I wasn’t up to any trouble and we were just working!” she says with a chuckle. The Sophumelela Savings Group secured housing loans from Utshani Fund – a part of the South Africa SDI Alliance – in 1999 and the women in the group set about building their own houses. Mama Mkhabela managed the loan repayments and moved from a bookkeeper to a treasurer and is now the regional leader of FEDUP in Kwa Zulu Natal. The region has 70 savings groups with 9,672 members and has built over 2,500 houses.

Mama Mkhabela had not come alone to see her mayor. Two comrades from FEDUP, Rose Molokoane and Emily Moholo, accompanied her. The three women have been engaged in the struggle to transform the lives of the poor for decades.

When apartheid ended and commitments were made to house the poor, there was a sense in many communities that the battle was won. Of course, it was soon painfully clear to communities living in shacks that the structure of society rather than the lack of houses was the true cause of their deepening poverty and exclusion. FEDUP and SDI supported communities in KZN to understand the need to shape policy and practice in the city – to support people-driven housing as well as informal settlement upgrading, improved livelihoods and savings, and better access to land and tenure security. “When we started”, says Mama Mkhabela, “there were very few women in city council. The officials were all men and they were very, very difficult. Only the late Patrick (former leader in FEDUP and the Informal Settlements Network) could penetrate the city.”

But times are changing.

Rose Molokoane, President of FEDUP and the Coordinator of SDI, grew up in an informal settlement called Oukasie in the South African town of Brits. Today Rose sits on a plethora of national and international bodies tasked with shaping land, housing, and urban policy and practice. Last year she was elected Chair of the World Urban Campaign where she champions the role of grassroots communities and local government partnership for implementing global agendas. On the international stage, eThekwini’s leadership frequently encounters Rose and other SDI community leaders. SDI’s unique local to global presence has slowly but surely convinced the city of the need to partner with shack dwellers in eThekwini and has quite literally secured these women a seat at the mayor’s table.

Emily Moholo, meanwhile, was born in Mafikeng and is a member of Ithuseng Savings Group. She is a regional leader of FEDUP in the Free State and chairperson of the provincial joint working group on partnerships between the municipality, provincial government, and the Federation. She is also a member of the SDI Management Committee, and supports the SDI affiliates throughout the Southern Africa region to build strong slum dweller federations and partnerships with local government.

Mama Mkhabela, Rose and Emily invited one of the Directors of the SDI Secretariat (a woman) and the Chief Executive Officer of Global Infrastructure Basil (another woman) to accompany them. The women’s joint mission was to: a) update the Mayor on the South African SDI Alliance’s work, b) request that their MOA with eThekwini Municipality’s Human Settlements Department be expedited and signed before the close of the financial year, c) request that the Know Your City campaign be recognized by the city as an important strategy for collaborative informal settlement action to build resilience and guide climate-friendly investment in infrastructure and upgrading, d) introduce the city to GIB and share an update on the SDI/GIB partnership, and e) to demonstrate SDI and the SA Alliance’s intention to increase support to city efforts to become a leader in inclusive climate and resilience informal settlement action and to accelerate implementation of commitments made in the New Urban Agenda towards the SDGs.

“We don’t come to the mayor looking for handouts” says Rose. “We’re bringing ideas, partners the city needs, and we’re ready to work.”

From the City’s side, there were three strong women at the table. Mayor Zandile Gumede is among a growing cadre of female mayors leading global discussions to ensure that the poorest and most vulnerable urban citizens are at the center of climate change responses. She currently serves as the Chair of C40 Africa where she advocates this approach. Globally, the number of women mayors is rising rapidly, which many believe bodes well for inclusive resilience planning and implementation. Indeed, the Resilience Strategy of eThekwini Municipality, formally adopted by the eThekwini Municipality Council in August 2017, is spearheaded by an all-female team comprising Debra Roberts (award-winning global climate change leader), Jo Douwes, and Manisha Hassan, is a product of a four-year consultative process with a broad and diverse group of Durban’s stakeholders. The SA SDI Alliance provided critical inputs to one of the two critical Resilience Building Options of the Strategy, namely: collaborative informal settlement action.

The Mayor said that it was refreshing indeed to engage with groups so clearly seeking positive change. She expressed confidence in the Human Settlements team’s ability to get the MOA signed quickly to ensure stronger communication and implementation at greater speed. She recommended that implementation of the MOA involve the convening of administrative and political officials in order to strengthen leadership capacity at all levels. She highlighted the need to work together to advance the city’s 5 year agenda and to ensure eThekwini, the SA SDI Alliance, and SDI continue to collaborate at the local and global level to showcase the power of community-government partnership for implementation of global urban and climate agendas.

Chairing the meeting was former Head of Department for Human Settlements at eThekwini Municipality, and recently appointed Deputy City Manager for Human Settlements, Infrastructure and Transport, Beryl Mphakathi. Beryl has been a tireless champion of the partnership and MOA between the SA SDI Alliance and the Human Settlements Department. At the request of the team, she committed herself to ensuring the MOA is signed before the end of the current financial year. Beryl explained that the MOA is necessary to “formalize our partnership…to pull all our efforts together and to commit our capacity and time.” Beryl invited the Acting Head of Department for Human Settlements to attend the meeting and ensure the MOA is tabled in time.

When Mama Mkhabela speaks of Beryl she says, “Truly speaking I’m so happy. We are very lucky to have a woman in that position. I can say, she respects me. I respect her. She took a while to understand the federation, but when she did she started to call me her mother. Even if I call her at night she has to respond. If she can’t answer your question right away, she will call you back. We work hand in hand.” When women can forge authentic, humble, thoughtful relationships such as these, institutional partnerships between the city and communities that are based on respect and practical action emerge. Such partnerships have the potential to mitigate the overinflated egos, political turf battles, short-sighted and self-serving approaches that have characterized male-dominated city politics in eThekwini and beyond.

While the centrality of women’s social relationships as a critical resource in community-based political mobilization has long been recognized in South Africa and abroad, city decision making remains dominated by males. If the walls of the Mayoral Boardroom could talk they would have countless tales of hustlers hustling on behalf of their own personal interests. But these women are hustlers acting in the interest of their community. Women transformers from the community, the city, and the international development sector have the opportunity to generate practical collaborations and partnerships to shift the status quo through new models of leadership and pragmatic action aimed at improving the lives of communities. Critically, women transformers from the community must not devalue the power within themselves by elevating leaders or partners – male or female – above the grassroots collectives from which they emerged.

Let’s keep an eye on eThekwini’s community, professional, and government Women Transformers and see if, indeed, they can transform city governance and the slums of their cities as the t-shirt promises.

Epilogue

SDI is often asked, What about the men? Of course, men are an integral part of the SDI movement and the struggle for inclusive and resilient cities. In the meeting described, there were inspiring and committed male leaders and professionals: namely, Jeff Thomas from Utshani Fund, Ndodeni Dengo from Informal Settlement Network (ISN), and Arnotte Payne from CORC (all part of the SA SDI Alliance). These men toil hand-in-hand, day-in and day-out with the women mentioned in this blog. As a leader from SNCC (Civil Rights Movement in the USA) once said of working with strong women leadership, “you come to realize that manhood isn’t the ability to knock someone down but finding your own humanity.” Jeff, Ndodeni, and Arnotte embody this viewpoint and understand that it is not heroic individuals but committed organizers that will sustain a movement and transform the status quo.